Terms of Service

LAST UPDATED · JULY 7, 2026

These terms are a contract between you and Mocai Inc., a Delaware corporation based in California (“Mocai”, “we”, “us”). By creating an account or using mocai.ai, the Mocai portal, the public API, or the Blender add-on (together, the “Service”), you agree to them. If you use the Service for an organization, you confirm you have authority to bind that organization, and “you” includes it.

1. The Service

Mocai turns ordinary video into 3D motion data: a body mesh, a skeleton, and raw keypoints, reviewable in the browser and exportable in standard formats. Plans are metered in minutes of uploaded footage; what each plan includes is described on the pricing page, which is part of these terms.

2. Eligibility and accounts

• You must be at least 13 years old to use the Service.
• To buy a paid plan you must be old enough to form a binding contract where you live, or have a parent or guardian's permission.
• Keep your credentials and API keys confidential. Activity under your account or keys is your responsibility, so tell us promptly if you believe either is compromised.
• Provide accurate account information and keep it current.

3. Plans, billing, and cancellation

• Paid plans bill monthly through Stripe. Your allowance of footage minutes resets each billing cycle; unused minutes don't roll over.
• Footage is metered at a 30 fps equivalent, so a clip's cost is its duration, not its frame rate.
• Upgrades take effect immediately with prorated billing; downgrades take effect at the next cycle.
• You can cancel anytime from your account. You keep access through the end of the period you've paid for. We don't refund partial periods except where the law requires it.
• We may change prices with at least 30 days' notice; changes apply from your next billing cycle. Prices exclude any taxes we're required to collect.
• When you hit your plan's limits, new uploads pause until the cycle resets or you upgrade. Nothing you've already made is affected.

4. Your content stays yours

• You retain all rights to the videos you upload and to everything Mocai reconstructs from them: meshes, skeletons, keypoints, and exports. Use them commercially, royalty-free. We claim no ownership.
• You grant us a limited license to host, store, process, and display your content to you, and to generate derived motion data from it, solely to operate and provide the Service. This license ends when your content is deleted.
• We do not use your content to train machine-learning models.

5. Your responsibilities for footage

You are responsible for the footage you upload. You confirm that you have the rights needed to upload and process it, and that you have obtained any consent required from identifiable people who appear in it. Because Mocai derives body-motion data from video, some jurisdictions' biometric-privacy laws may require specific notice or consent from the people in your footage; obtaining it is your responsibility, not Mocai's.

6. Acceptable use

Don't use the Service to:

• break the law, or upload content you don't have the right to use;
• upload intimate or exploitative imagery of any person without their consent, or any content that sexualizes minors, which we report to the authorities;
• identify, track, or surveil people, or attempt to match individuals across footage;
• probe, disrupt, or overload the Service, or circumvent metering, plan limits, or rate limits;
• reverse engineer the Service except where the law grants that right regardless of this term;
• scrape the Service outside the documented API;
• resell or white-label the Service itself without a written agreement with us.

7. API

API access is included with plans that list it. Keys are secrets; requests made with your keys count against your plan and are your responsibility. Rate limits per plan are published in the docs. We may throttle or suspend keys that exceed limits or show abusive patterns. Webhooks are delivered on a best-effort basis; design your integration to tolerate retries and to poll as a fallback.

8. Retention. Mocai is not a backup service

Takes are kept for your plan's retention window and then deleted automatically, with advance warning. Export anything you want to keep. We are not liable for content deleted at the end of its retention window, on cancellation, or on account deletion.

9. Our property

The Service itself: the software, models, site design, and everything that isn't your content, belongs to Mocai and its licensors. These terms give you no rights in it beyond using the Service. If you send us feedback, we can use it without obligation.

10. Third-party tools

Blender, Maya, Unity, Unreal Engine, and other tool names are trademarks of their owners. Mocai integrates with them but is not affiliated with or endorsed by them.

11. Disclaimers

The Service is provided as is. Motion reconstruction is probabilistic: output can contain inaccuracies, and results vary with footage quality. Don't rely on the Service for safety-critical, medical, biometric-identification, or legal-evidence purposes. To the fullest extent the law allows, we disclaim all warranties, express or implied, including merchantability, fitness for a particular purpose, and non-infringement.

12. Limitation of liability

To the fullest extent the law allows: we are not liable for indirect, incidental, special, consequential, or punitive damages, or lost profits, data, or goodwill; and our total liability for all claims relating to the Service is limited to the greater of $100 or the amount you paid us in the 12 months before the claim. Some places don't allow certain limitations, so parts of this section may not apply to you.

13. Indemnification

You will defend and hold Mocai harmless from claims arising out of your content, your failure to obtain consent from people in your footage, or your violation of these terms or the law.

14. Suspension and termination

You can stop using the Service and delete your account anytime. We may suspend or terminate accounts that violate these terms, create risk for us or others, or are required to be closed by law; where reasonable, we'll notify you first. Sections that by their nature should survive termination (including 4, 9, and 11 through 16) do.

15. Changes

We may update the Service and these terms. For material changes to the terms we'll give at least 30 days' notice by email or in the Service; continuing to use the Service after they take effect means you accept them. If you don't, cancel before the effective date.

16. Governing law and disputes

These terms are governed by the laws of the State of California, excluding its conflict of laws rules. Before filing a claim, contact us at info@mocai.ai; most issues resolve fast and informally. Any dispute that doesn't will be brought in the state or federal courts located in California, and both sides consent to their jurisdiction.

17. Contact

Mocai Inc. · info@mocai.ai